By Sen Sendjaya
This e-book presents an evidence-based actionable framework and degree of servant management to aid administration practitioners construct powerful and moral places of work. It explains the explanations why the easiest places of work similar to Starbucks, Southwest airways, Ritz-Carlton and ServiceMaster follow servant management. Servant management is an intellectually compelling and emotionally pleasant conception of management with relevance and alertness to the office settings. according to a number of rigorous stories within the Western and japanese contexts, the booklet outlines the six dimensions of servant management and the affects they've got on key results comparable to citizenship behaviors, task pride, crew creativity and innovation, and organizational functionality. The e-book outlines a dimension device that may be used for management review, choice and coaching reasons and to improve techniques to leverage the six behavioral dimensions of servant management on the own, workforce and organizational level.
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Extra info for Personal and Organizational Excellence through Servant Leadership: Learning to Serve, Serving to Lead, Leading to Transform
However, the authenticity of servant leaders stems out of a spiritual and moral source of motivation tempered with an altruistic desire to serve others. These spirituality, morality, and altruistic dimensions are largely absent from the authentic leadership framework. Servant leaders are authentic not the sake of being authentic but because they know that they are driven by a sense of higher calling to make morally positive difference in the lives of others. A recent empirical study found that leaders who possess superior moral reasoning does not necessarily exhibit moral action despite how authentic they perceive themselves to be or other people think they are (Sendjaya et al.
Stone, A. , & Patterson, K. (2004). Transformational versus servant leadership: A difference in leader focus. Leadership & Organization Development Journal, 25(4), 349–261. Thayer, J. (1996). ). Peabody: Hendrickson Publishers. Tichy, N. , & Devanna, M. A. (1986). The transformational leader. New York: Wiley. Vine, W. E. (1985). Vine‘s expository dictionary of biblical words. Nashville: Thomas Nelson. Walumbwa, F. , Avolio, B. , Gardner, W. , Wernsing, T. , & Peterson, S. J. (2008). Authentic leadership: Development and validation of a theory-based measure.
A common thread among these political, social, religious, military and business leaders is their alleged possession of personal magnetism and heroic qualities which have strong effects on followers, societies, countries, or organizations. Despite increasing empirical evidence on the validity of charismatic leadership in positive organizational and social changes reported by its proponents, some critical questions have been raised. Major objections to the research on charismatic leadership concern the rather dark and often subtle aspects of charisma, especially toward those whom the leader’s influence is being exerted upon (Bass 1985; Howell 1988; Kets de Vries 1995; Graham 1991; Gronn 1995).