Download How to Manage Experience Sharing: From Organisational by J H Erik Andriessen, B Fahlbruch PDF

By J H Erik Andriessen, B Fahlbruch

This publication has grown from a workshop that introduced jointly researchers and practitioners from quite a lot of parts, together with the protection area. the focal point of the workshop used to be at the recognized factor of organisational studying and organisational reminiscence. The targeted advantage of the e-book is that it combines the stories of 2 often separate disciplines i.e. defense technology, the place the main target is at the codification of injuries, and information administration in provider businesses, the place the main target is on replacing successes. the focal point of a few contributions is on person and staff methods, others on organisational procedure or societal and environmental matters. a few key questions addressed during this booklet are: How can an enterprise examine from its successes and screw ups, from its studies and injuries? How will we hinder the lack of wisdom as a result of in depth worker turnover or retirement? How can implicit wisdom be shared with colleagues and novices? To what volume can info and verbal exchange know-how (ICT) aid to resolve those difficulties?

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These all set up expectations about how the activity will proceed and what consequences will arise from the actions taken. The activities are conducted with resources made available to the unit and under objectives, values and means, which are also given to or imposed on the unit. Basic resources are knowledge, technology, organisational structures, norms and rules, as well as people who deploy these resources in working processes to realise the organisation's objectives. One of the normal expectations is that accidents will not happen.

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Learning how the organisation is learning is yet another important type of double-loop learning. This 'deuteroleaming' (Bateson, 1972) is indicated when organisational single- and double-loop learning do not result in adequate 'lessons': in which case the configuration of the organisational learning processes, the composition of learning agencies, methods used for inquiry, or communication channels deployed may need revision. THE KEYHOLE VIEW: PITFALL OF NOTIFICATIONS Any notification system collects data in conformity with a predefined data model (form).

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